Frequently Asked Questions FAQ

chevron-rightHow can I help you be more responsive when prioritizing your app?hashtag

While it is usually reflected immediately in draft, pending, and production states, it can take up to an hour for campaigns running in-app messages.

chevron-rightIf a T message and a Live message occur at the same time, which message will be displayed first?hashtag

Test messages are displayed with priority. If you want to prioritize receiving messages from actual live campaigns, please remove the device from test management.

Last updated