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User GuideDeveloper GuideAPI Guide🏠
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  • ☄️Learn about DFINERY
  • ⚙️Getting started with Dfinery
    • Sign Up
    • Create organizations and services
    • Setting up security
      • Setting up 2-step authentication
      • Setting up CSV downloads
    • Organization Management and Authority
      • Invite and set permissions
      • Frequently Asked Questions FAQ
    • Creating events and properties
      • Designing an Event Taxonomy
      • Testing SDK Integration
      • Testing S2S API Integration
      • Frequently Asked Questions FAQ
    • Partner Integration
      • Partner Sync (Export)
        • Creating a Pipeline
        • Frequently Asked Questions FAQ
      • HTTP API (Export)
    • Console Screen Guide
  • 📊Analysis
    • Home Dashboard
      • Frequently Asked Questions FAQ
    • Report
      • Create an Insight Report
      • Summary of Report Terms and Concepts
      • Action Common FAQ
  • 📢Action
    • Off-site Campaign
      • Push message
        • Setting up push
        • Sending push messages
        • Frequently Asked Questions FAQ
      • kakaotalk
        • Setting up a KakaoTalk sending profile
        • Notification Talk
          • Create a notification template
          • Send notification message
          • Notification Talk Indicator
        • FAQFrequently Asked Questions FAQ
      • Text message
        • Register your caller ID profile
        • 080 Rejection
        • Send a text message
        • Frequently Asked Questions FAQ
      • Informational VS Advertising
      • 🚦(Must read) Notation by consent status
      • Fatigue management
    • On-site Campaign
      • In-app messages
        • Create an in-app message
        • In-App Message Size Guide
        • Priority Management
        • Frequently Asked Questions FAQ
    • Set the purchase conversion period
      • Frequently Asked Questions FAQ
    • Campaign setup information and result details data
    • Action Common FAQ
  • 🙋Customer
    • User Profile 360
      • Frequently Asked Questions FAQ
    • Audience
      • Audience Filter Rules
      • Dynamic Audience (Parameter Update Setting)
      • Audience creation example
      • Frequently Asked Questions FAQ
  • etc.
    • Glossary
    • Frequently Asked Questions FAQ - Other Common
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  1. Action

Action Common FAQ

Please provide clarity on channel-specific delivery and exposure/aggregation criteria.
  • Criteria for delivery and exposure vary by channel.

    Category
    Sending and Exposure
    Conversion Counting
    Explanation

    Push

    N items can be sent per user (integrated ID) Target of sending = Number of sending items based on integrated ID (Total Count)

    Unified ID criteria

    Total Count

    If multiple device information exists in the integrated ID, it is sent to all devices.

    Text & Notification Talk

    Only 1 message is sent per user (integrated ID) = Number of messages sent (based on user)

    Unified ID criteria

    Total Count

    Even if there are multiple phone numbers in the integrated ID, messages are sent to one number ( based on recently collected information )

    In-app messages

    Exposure = Exposure based on integrated ID (Total Count)

    Unified ID criteria

    Total Count

    If multiple device information exists in the integrated ID, it is exposed to all devices.

What is the difference between a message delivery failure and a delivery restriction when running a campaign?

According to DFINERY policy, message delivery and failure are subject to the following criteria:

Failure: User sending requirements not met (missing or incorrectly entered required information such as phone number, push token, etc.), refusal to receive, channel sending failure response, channel required settings not met (certificate registration, etc.)

Sending Restrictions: Unsent parameters due to global fatigue management

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Last updated 3 months ago

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