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  • ☄️Learn about DFINERY
  • ⚙️Getting started with Dfinery
    • Sign Up
    • Create organizations and services
    • Setting up security
      • Setting up 2-step authentication
      • Setting up CSV downloads
    • Organization Management and Authority
      • Invite and set permissions
      • Frequently Asked Questions FAQ
    • Creating events and properties
      • Designing an Event Taxonomy
      • Testing SDK Integration
      • Testing S2S API Integration
      • Frequently Asked Questions FAQ
    • Partner Integration
      • Partner Sync (Export)
        • Creating a Pipeline
        • Frequently Asked Questions FAQ
      • HTTP API (Export)
    • Console Screen Guide
  • 📊Analysis
    • Home Dashboard
      • Frequently Asked Questions FAQ
    • Report
      • Create an Insight Report
      • Summary of Report Terms and Concepts
      • Action Common FAQ
  • 📢Action
    • Off-site Campaign
      • Push message
        • Setting up push
        • Sending push messages
        • Frequently Asked Questions FAQ
      • kakaotalk
        • Setting up a KakaoTalk sending profile
        • Notification Talk
          • Create a notification template
          • Send notification message
          • Notification Talk Indicator
        • FAQFrequently Asked Questions FAQ
      • Text message
        • Register your caller ID profile
        • 080 Rejection
        • Send a text message
        • Frequently Asked Questions FAQ
      • Informational VS Advertising
      • 🚦(Must read) Notation by consent status
      • Fatigue management
    • On-site Campaign
      • In-app messages
        • Create an in-app message
        • In-App Message Size Guide
        • Priority Management
        • Frequently Asked Questions FAQ
    • Set the purchase conversion period
      • Frequently Asked Questions FAQ
    • Campaign setup information and result details data
    • Action Common FAQ
  • 🙋Customer
    • User Profile 360
      • Frequently Asked Questions FAQ
    • Audience
      • Audience Filter Rules
      • Dynamic Audience (Parameter Update Setting)
      • Audience creation example
      • Frequently Asked Questions FAQ
  • etc.
    • Glossary
    • Frequently Asked Questions FAQ - Other Common
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On this page
  • Home Dashboard Basics
  • Total number of users and consent status to receive 'advertising' marketing
  • Total number of users
  • Consent to receive 'advertising' marketing
  • How to calculate key indicators
  • User metrics
  • Purchase indicator
  • User and Session Trends
  • Overall Event Rankings (Top 10)
  • Funnel Analysis
  • Purchase status
  • Offsite Campaign Performance
  • Onsite Campaign Performance
  1. Analysis

Home Dashboard

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Last updated 2 months ago

Home Dashboard Basics

The Home Dashboard is the first screen that is designed to provide users with a quick overview of key metrics they frequently need to check. You can quickly understand key figures such as user metrics, purchase metrics, user and session trends, and if additional analysis is needed, you can create and check a separate report.

Total number of users and consent status to receive 'advertising' marketing

The total number of users and 'advertisement' marketing consent status provided on the home dashboard are figures based on user profile information, regardless of the analysis period.

Additional explanation

For example, in the case of events such as logins or purchases, one user can trigger multiple events, and you can check how many events occurred and at what point in time-based on the set search period. However, in the case of data based on user profile information such as age and gender, only the most recently updated values ​​are reflected. Please note that the total number of users and consent status for receiving advertising marketing is also data based on user profile information.

Each measurement method is as follows.

Total number of users

Characteristic
Measurement method

Total number of users

Total unique count of users collected based on unified ID

Consent to receive 'advertising' marketing

  • The ratio of consent to receive ‘advertising’ marketing refers to the ratio of users who consent to receive marketing for each channel compared to the total number of users.

  • It is expressed by rounding to two decimal places according to the definition policy. For example, if there is a very small number of people who have consented to receive marketing, and it is 0.001%, etc., it will be exposed as 0.00%. However, in this case, it is displayed as '0.00%' rather than '-'.

How to calculate key indicators

The main metrics on the dashboard are calculated based on the selected analysis period. The default is the last 30 days (excluding the current day), and you can check the metrics based on the data collected during this period.

User metrics

This is an indicator of the number of active events, new events, and purchase events that each user generated in the service during the analysis period.

Characteristic
Calculation method

Active users

The number of unique active events that occurred during the analysis period. (Unique Count)

New user

The number of unique active events that occurred when a user first accessed the service during the analysis period (Unique Count)

Purchasing user

Number of purchase events that occurred during the analysis period (Unique Count)

Purchase indicator

A metric calculated from purchase events that occurred in the service during the analysis period and the attributes of those events.

Characteristic
Calculation method

Total purchase amount

The total sum (Sum) of the attribute df_total_purchase_amount that occurred during the analysis period

Total number of purchases

The total number of purchase events that occurred during the analysis period. (Total Count)

Purchase Conversion Rate (%)

The ratio of purchasing users to active users during the analysis period

First time purchaser (within the period)

If the total number of purchase events that occurred during the analysis period (Total Count) is 1

※ This is only valid within the analysis period and does not mean the number of first-time purchasing users during the entire period.

Repurchasing users (within the period)

If the total number of purchase events (Total Count) that occurred during the analysis period is 2 or more

※ Valid only within the analysis period and does not indicate the number of repeat purchasers during the entire period.

Average Price Per Unit (ARPPU)

The average sales generated from one purchase, are calculated by dividing the total purchase amount during the analysis period by the number of purchase events during the same period.

User and Session Trends

You can check the daily changes in user and session trends. Hover over the graph to see the increase/decrease rate compared to the previous day.

Characteristic
Detailed indicators
Calculation method

Number of users

Average daily active users

A value calculated by dividing the total number of active users (Sum) during the analysis period by the number of days within the analysis period.

Number of sessions

Average number of sessions per day

A value calculated by dividing the total number of sessions (Sum) during the analysis period by the number of days within the analysis period.

Average number of sessions per user

A value calculated by dividing the total number of sessions (Sum) during the analysis period by the total number of users (Sum) during the analysis period.

Overall Event Rankings (Top 10)

Characteristic
Calculation method

Number of users (Unique Users)

Unique number of events that occurred per user

Total Count

Aggregate number of total events

Funnel Analysis

You can check the number of events that occurred according to the specified event flow. This funnel is counted only when each step is carried out sequentially. For example, if a purchase event occurs immediately after viewing the home screen, the purchase event is not counted.

To check the indicator, you must register all five events below in the event registration screen.

Step
Characteristic
Calculation method

1 STEP

View Home Screen

Unique Count of unique events for home screen views (df_view_home) that occurred during the analysis period

2 STEP

View product details

The number of unique events (Unique Count) for product detail views (df_view_product_details) that occurred after performing step 1 during the analysis period.

3 STEP

Put in a shopping cart

Unique Count of events for adding to cart (df_add_to_cart) that occurred after performing steps 1 and 2 during the analysis period.

4 STEP

Enter purchase information

Unique Count of unique events for purchase information entry (df_add_payment_info) that occurred after performing steps 1, 2, and 3 during the analysis period.

5 STEP

Purchase

Unique Count of purchases (df_purchase) that occurred after performing steps 1, 2, 3, and 4 during the analysis period.

Purchase status

When a purchase event occurs, you can check the top 5 rankings based on the product name and category included in the product information, sales, number of sales, and sales quantity.

At this time, the product category is not a required linkage item, so the indicator confirmation may vary depending on whether the category is linked.

Purchase Status by Major Category (Top 5)

Measurement method
Calculation method

Take

The total sum (Sum) of the order total (df_total_purchase_amount) among the sub-attributes of the purchase event (df_purchase) by category during the analysis period

Number of sales

Total number of purchase events (df_purchase) by category during the analysis period (Total Count)

Sales quantity

The total sum (Sum) of the product quantity (df_items > df_quantity) among the sub-attributes of the purchase event (df_purchase) by category during the analysis period

Purchase Status by Purchased Product (Top 5)

Measurement method
Calculation method

Take

Sum of the total order amount (df_total_purchase_amount) for each product purchased during the analysis period

Number of sales

Total number of purchase events (df_purchase) for each product purchased during the analysis period (Total Count)

Sales quantity

The total sum (Sum) of the product quantity (df_items > df_quantity) among the sub-attributes of the purchase event (df_purchase) for each purchased product during the analysis period

Offsite Campaign Performance

The figures displayed on the summary card represent the indicators for the entire channel, and you can also check the indicators for each channel (push, notification talk, text) in the list.

Measurement method
Calculation method

Transmission successful

Number of messages successfully sent within a set period

Click

• Push: Open message (based on internal counting)

• KakaoTalk/Text: Click message (based on internal counting)

Click-through rate

The ratio of the number of clicks on a message to the number of successful deliveries

Purchase Conversion

The number of purchase events that occurred within the * lookback window period after the click event occurred

Purchase Amount

Total purchase amount of the purchase conversion event

Average Conversion Value

Average sales per purchase conversion, calculated by dividing the total purchase amount by the number of purchase conversions

Shipping Cost

A value calculated by multiplying the unit price per channel by the number of successful transmissions

ROAS

A value calculated by dividing the purchase amount by channel by the shipping cost by channel

Purchase Conversion Lookback Window

If a purchase event occurs after a user clicks on messages sent from multiple channels, the last channel clicked is recognized as the purchase conversion channel.

DFINERY's default conversion lookback window is set to 24 hours, so only purchase events that occur within 24 hours of a click on a message sent from a specific channel are counted as conversions.

Additionally, if the campaign has ended, click counts will be collected for up to 7 additional days, and counts will not be collected for subsequent periods.

Onsite Campaign Performance

The numbers displayed on the summary card represent metrics for the entire channel, and you can also check metrics for each channel in the list.

Measurement method
Calculation method

Exposure

Total number of campaigns exposed based on the integrated ID within the set period (Total Count)

Click

Image and button clicks excluding the close (X button, bottom button) and in-app message background clicks

Click-through rate

The ratio of clicks on a message to the number of impressions

Purchase Conversion

The number of purchase events that occurred within the *lookback window period after the click event occurred

Purchase Conversion Rate

The ratio of actual purchases to the number of clicks, calculated as a percentage by dividing the number of purchase conversions by the number of clicks and multiplying by 100

Purchase Amount

Total purchase amount of the purchase conversion event

Average Conversion Value

Average sales per purchase conversion, calculated by dividing the total purchase amount by the number of purchase conversions

Purchase Conversion Lookback Window

The same policy applies as for the off-site purchase conversion lookback window, and in the case of cross-campaign campaigns, the campaign corresponding to the last click is recognized as the purchase conversion campaign.

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