User Profile 360

In today's marketing environment, delivering personalized customer experiences is becoming increasingly important, and making this possible requires more granular customer profile management.

User Profile 360 ​​collects and analyzes data based on individual, unified IDs to provide valuable insights.

User Profile 360 ​​Key Features Summary

In DFINERY, a unified ID is automatically issued through identification information and automatically exposed in the user profile 360 ​​list. The following types of information are provided based on users created based on the unified ID.

  • Basic information

  • Identification information

  • Recent device information

  • Standard & Custom Attribute Information

  • Purchase Information

You can check detailed information for each customer by clicking on the integrated ID in the list.

Based on user profile 360 ​​data

Based on the integrated ID, customer-specific data is displayed. The integrated ID is automatically generated based on customer identification information such as phone number or email address. If it is determined that the information is the same customer, the integrated IDs are automatically merged and provided as a single customer information.

User Profile 360 ​​Standard User Properties

Customer Identification Information

The Unified ID is automatically generated using the identification information below.

Item
Note

External ID

A unique ID identifier that follows all external system formats.

※ For security purposes, please link the unique number used for internal management purposes. (Ex. Even if the external ID is dfinery123, data linking is required, such as 1230102301)

Mobile phone number

Only domestic standards starting with +82 are supported.

Email

-

Kakao ID

-

Line ID

-

My customer card information

Basic Information

Item
Note

Unified ID

-

Avatar

A console screen design element that is assigned a random color based on the first letter of its name.

Name

-

Platform

Example of a list of platforms used) Android / iOS / Web / API

Total number of connected devices

-

Mobile phone number

-

Email

-

Gender

-

Birth date

-

Age

-

Age Group

-

Membership Level

-

Recent area

-

Activity Information

Item
Note

First access date and time

Unified ID issuance date

Last activity date

Date and time of final event data occurrence

Total number of events

-

Total number of sessions

-

Last updated date

Last user profile update date

Recent device information

Item
Note

Recent Device ID

Automatic calculation

Recent device region

Automatic calculation

Recent device models

Automatic calculation

Recent news agency

Automatic calculation

Latest browser version

Automatic calculation

Recent countries

Automatic calculation

Recent city

Automatic calculation

Most recently used library version

Automatic calculation

Recently used library platforms

Automatic calculation

Recent OS

Automatic calculation

Recent Languages

Automatic calculation

Recent time zone

Automatic calculation

Recent area

Automatic calculation

Recent usage time

Automatic calculation

Criteria for renewing purchase details

Since this is an automatically collected and calculated item, the administrator cannot directly change the data. This data is affected by the purchase (df_purchase) data

Item
Note

Number of purchases

Total number of purchases in the last 3 months/6 months/1 year *As of the previous day

Purchase amount

Total purchase amount for the past 3 months/6 months/1 year *As of the previous day

Average purchase amount

Average purchase amount for the past 3 months/6 months/1 year *Based on the previous day

Most purchased day of the week

*As of the previous day

Most Purchased Time (24 Hours)

*As of the previous day

Date of first purchase

First purchase date *Based on the previous day

Last purchase date

Last purchase date *Based on the previous day

Purchase Category

  • #1 in the category of purchases made in the past 3 months/6 months/1 year

  • 2nd place in the category of purchases made in the past 3 months/6 months/1 year

  • 3rd place in the major categories of purchases in the past 3 months/6 months/1 year

*Based on previous month

Purchased Items

  • #1 most purchased product name in the last 3 months/6 months/1 year

  • 2nd place for most purchased product name in the last 3 months/6 months/1 year

  • 3rd most purchased product name in the last 3 months/6 months/1 year

*Based on previous month

If there are two or more items that overlap in the purchase category ranking and most purchased product ranking data (ex. A and B share first place), the ranking will be re-calculated based on the purchase amount.

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