Setting up a KakaoTalk sending profile
Register your KakaoTalk profile
If you don't have a KakaoTalk channel
Open it through the KakaoTalk Channel Management Center.
If you have a KakaoTalk channel
Use the ID or open a new KakaoTalk channel.
※ After opening the KakaoTalk channel, you must convert it to a business channel and make sure that the home page is set to ON.
Enter channel business authentication and customer center information
If you open a new channel, you must receive business verification from the KakaoTalk Channel Management Center.
Apply for certification
You can apply through [Management] - [Apply for Business Channel] - [Apply] in the KakaoTalk Channel Management Center. Only the master of the application channel can apply, and it takes 3 to 5 business days for review and approval.
[ Documents to be submitted ]
- Business registration certificate (or unique number certificate)
- Mail order business, medical device business, health functional food business report certificate (for applicable business)
- Employment certificate or representative's ID card
- Overseas business operators cannot apply
Check authentication status
Once the review is complete, you will receive notifications through the admin center, KakaoTalk message, etc.
Enter customer center information
In order to send Friend Talk and Notification Talk, you must enter customer center information. If customer center information is not registered, you cannot register a sending profile.
You can enter customer center information through [Profile] - Home tab card [Settings] - [Basic Information] in the KakaoTalk Channel Management Center
Setting up a calling profile in the DFINERY Console
🚩 If you have created a KakaoTalk channel, please set up your profile by following the steps below.
On the Additional Settings page, click Register KakaoTalk Sending Profile.
Enter the information below and register.
Make sure the status of your sending profile is 'Active'.
Active
No warning message appears when active.
Inactive
If it is inactive, you will need to check with your KakaoTalk channel manager.
Dormancy
It is in a dormant state and needs to be confirmed by a DFINERY representative.
Block
This is a blocked status and requires confirmation from the DFINERY manager.
Delete
You need to check with your KakaoTalk channel manager to confirm that it is in deleted status.
Delete sender profile
Conditions for deletion
Draft
Before publishing
O
Waiting for dispatch
After publishing
X
Preparing to ship
After publishing
X
Sending
After publishing
X
Shipment completed
-
O
Cancel shipment
-
O
Transmission failure
-
O
Delete and re-register
Deleted sender profile information can be used when re-registering
Last updated